Medixfy Privacy Policy for the Hospital Management System

Welcome to Medixfy. We are committed to safeguarding the privacy of every hospital and clinic using our platform. This Privacy Policy outlines how we collect, use, disclose, and protect your information.

It also explains how the Medixfy Hospital Management System, Clinic Management Software, and Healthcare ERP modules manage sensitive e-prescription software data and Appointment & Billing management details.

1. Introduction

Welcome to Medixfy. We are committed to safeguarding the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your information.

2. Information We Collect
  • Personal Information: Includes names, contact details, and any other information you provide during registration or use of our services.
  • Health Information: Pertains to patient records and medical histories managed through our software.
  • Usage Data: Information on how you interact with our website and services, including IP addresses, browser types, and access times.
3. How We Use Your Information
  • To Provide Services: Utilize personal and health information to deliver and improve our hospital management solutions.
  • Communication: Send updates, newsletters, and respond to inquiries.
  • Compliance: Ensure adherence to legal obligations and regulatory requirements.
4. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share information with third parties in the following circumstances:

  • Service Providers: Trusted partners who assist in operating our website and services, bound by confidentiality agreements.
  • Legal Requirements: When required by law or to protect our rights and safety.
5. Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is entirely secure.

6. Your Rights
  • Access and Correction: You can request access to or correction of your personal information.
  • Data Deletion: Request the deletion of your data, subject to legal and contractual obligations.
7. Cookies and Tracking Technologies

We use cookies to enhance user experience. You can control cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this policy periodically. Significant changes will be communicated via our website.

9. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

  • Email: connect@medixfy.com
  • Phone: +91 96242 24529
10. Jurisdiction

This policy is governed by the laws of India.

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for their content or privacy practices.

12. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children.

13. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

14. International Data Transfers

If you are accessing our services from outside India, your information may be transferred to, stored, and processed in India where our servers are located.

15. Consent

By using our website and services, you consent to the terms outlined in this Privacy Policy.

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